News Articles
- Volunteer Team Management
- Update to First Call
- Emergency Services Show 2012
- New First Call System
- A Tale of Two DVD Players
- Mountain Rescue Conference
- Resilience is Key
- Responder Technology at the Emergency Services Show
- A Successful ALSAR Conference
We all seem to have less and less spare time. This puts particular pressure on voluntary organisations who rely on volunteers to administer their membership. SMS Responder can help by providing a central place to store members' contact details, skills and specialties, training records etc. Because SMS Responder is web-based, this task can easily be shared by several people. SMS Responder's Team Management system is provided at no additional cost. |
Our new 'First Call' system allows our customers to provide a desktop shortcut to emergency services, councils, or internal staff members. This allows the caller to enter a simple message that is then sent to a configurable list of contacts. Once someone responds, the other members of the contact list are informed that the request is being dealt with. The update introduces a second contact...read more |
This was our second year at the Emergency Services Show and we were told visitor bookings were up on last year. The stand certainly felt much busier than 2011, and we were pleasantly surprised at the quantity and variety of enquiries....read more |  |
Following requests from a 4x4 response group, users of SMS Responder will soon have another method for users of their services to make contact. The new 'First Call' system (available in Version 5 due for release end of October), allows our customers to provide a desktop shortcut to emergency services, councils, or internal staff members. This allows the caller to enter a simple message that is...read more |
Those of you who visited our stand at the Emergency Services Show or elsewhere may remember our information video that plays in a loop on our stand. This works from a DVD player (we did try solid state MP3 players but could not find one that suited our needs). Having set up at the MR conference Mike discovered that the DVD player tray was jammed open and would not close. After some unsuccessful...read more |
SMS Responder was on the road again last weekend for the 2012 Mountain Rescue Conference at Leeds Metropolitan University. Taking place this year on the 8th and 9th of September, the Mountain Rescue Conference brings together voluntary rescue personel from all over the UK and beyond....read more |  |
Despite large proportions of the population now owning smartphones, SMS still remains the method of choice for emergency team activation, mainly due to its reliability and ability to work on any network or phone. However, the recent problems at O2 demonstrate that even SMS has its vulnerabilities, and relying on a single telecoms provider is not ideal. Although this cannot easily be avoided...read more |  |
Following on from our stand at the ALSAR conference, the Responder Technology team travelled to Stoneleigh Park, Warwickshire for the Emergency Services Show....read more |  |
Following Responder Technology's successful stand at the very first ALSAR conference, we returned this year as Title Sponsor. Although many different organisations now use SMS Responder, ALSAR teams were the first adopters....read more |  |